Ditto. Last time they denied mine as well, and I just let it go. This time I am going to make sure I get it. The majority of the rebates I submit get denied and then they ok it when I call them on it... it's a sad sad fact of life.

This will be the last time I purchase a product from Roxio... I prefer to do business with reputable companies, not companies that scam as many people as they can. Although I fully understand the rebate company handling their rebates is at fault... they represent Roxio, and this particular representation has cost them my business.