Become a Game Master at Blizzard!

Customer Service Representative

Blizzard Entertainment is looking for experienced customer service representatives to serve as Game Masters (GMs) for our recently released game, World of Warcraft.

GMs are customer service specialists that offer support to our customers within our World of Warcraft game. Their main role is to provide assistance and guidance to players through a chat (typing) client. GMs will serve as the direct link between Blizzard and its customers- a global audience, hungry for new adventures within the famed Warcraft Universe. Additionally, GMs will be responsible for in-game customer support, as well as email-based customer support. The ideal candidate is an experienced customer service representative who is very organized, with excellent communication and customer service skills. MMORPG experience is a plus!

These are hourly positions and most positions are full-time (40 hours per week) at our headquarters in Irvine, California. Shift hours and days may vary. The Game Master Department is open 24 hours per day, 7 days per week. Please note that applicants must be able to work additional (overtime) hours and weekends as needed. Sorry, but there are no internship-level positions open at this time.

Blizzard offers a fun, creative, and technically challenging environment with excellent compensation.

Requirements

Excellent customer service, typing, spelling, and communication skills Must have a passion for games Previous experience as a GM for an existing MMORPG a big plus, but not required No follow-up calls or e-mails, please. At times we will have part time positions available during specific shifts, so please inquire if interested.

Relocation services or compensation will not be available for this position.

Please send a cover letter, resume, and salary history to gmjobs@blizzard.com or:

Blizzard Human Resources Attn: Jack Sterling Game Master P.O. Box 18979 Irvine, CA 92623

No calls please.

P.S. This is a repost of a blizzard ad. Geeks R Us has nothing to do with Blizzard, so your comments are going unheard. Besides, if you fail to understand this post, that you needed to send mail to Blizzard and not post here, you don’t qualify to be a Blizzard game master. However, I’ll keep approving comments just to see how many people don’t read.

35 comments

  1. hello everybody… I know I’m only seventeen, but I love to play world of warcraft! One of my friends was a very good gamer..and now he’s a GM. So I thought I could become a GM, too^^ (I know, many people want to be a game master..) hm… I finished my school in July, this Year.. ..and my marks are good. But- what I wanted to know is following: how much knowlegde about wow do you need to become a GM? k…please send an email to me =) (ed: email removed due to age) …thanx ^^

  2. I would like to be a Game Master for Blizzard. I am 16 years of age, and I am homeschooled I have a 3.0 grade average. My father, my uncle and all of their friends play Diablo II. I have been playing Diablo II since I was able to type, and I have been Playing World of Warcraft for a little less than 6 months now, but before then I played on my aunts account for 3 months. I know alot about the both and I have a feeling I would make a great Game Master. I hope that I can have a chance. Please send me an email back. Many thanks, -Starkat

  3. Hey i would love to be a GM, but there has to be an age limit. Could someone email me back what age you have to be to become a GM? Although im noly 15 I think Im mature enough, but of course thats up to you.Im smart too I have a 3.0 GPA and im in all the excel classes at school.Please email back.

  4. Hey i would love to be a GM, but there has to be an age limit. Could someone email me back what age you have to be to become a GM? Although im noly 15 I think Im mature enough, but of course thats up to you.Im smart too I have a 3.0 GPA and im in all the excel classes at school.Please email back.

  5. Hey i would love to be a GM, but there has to be an age limit. Could someone email me back what age you have to be to become a GM? Although im noly 15 I think Im mature enough, but of course thats up to you.Im smart too I have a 3.0 GPA and im in all the excel classes at school.Please email back.

  6. Hey i would love to be a GM, but there has to be an age limit. Could someone email me back what age you have to be to become a GM? Although I’m only 15 I think I’m mature enough, but of course thats up to you. I’m smart too I have a 3.0 GPA and I’m in all the excel classes at school. Please email back.

  7. Hey i would love to be a GM, but there has to be an age limit. Could someone email me back what age you have to be to become a GM? Although I’m only 15 I think I’m mature enough, but of course thats up to you. I’m smart too I have a 3.0 GPA and I’m in all the excel classes at school. Please email back.

  8. Hey i am 17 years old and i love world of warcraft and i love to talk to people on the game. I have a 66 main at the moment and i dont level up to 70 because i am bored and just help out low levels. If you could please give any thought to left me have the requirements to become a GM, i would greatly appreicate it. Please email back so i can get the awesome dream of being a GM. Thanks

  9. To whome it may concern,

    My name is Serge Servant and attend College for a diploma in correctional sevices Canada, naturally my communication skills are up to par with the standard needs. I have a pasion for games as tey tend to relax and unwind after an exam or two.

    To join your team as a GM would greatly help to improve my communication skills even further and get a taste at reaching out to those in need of assistance. I am fully prepared to work full time and even move to the desired location in wich blizzard is established.

    I have been a WoW player for 2 years and unerstand a mjor portion of how the game works. I am fluent in both french and english and hope to achieve base communication skill in spanish soon. With over 400hrs of community work and volunteer experiences at 19 years old, I deem myself a great addition to the blizzard team.

  10. You should really contact Blizzard, not me if you want to be a GM there 🙂

  11. This add probly came out years ago,Unlike now in 2007,But still do you have any positions for a Game master still?Because I would love it if I could be one!Contact me in the realm of anerthon a human mage called Sutle.

    P.S anyone who’s a GM now,Congratualtions!

  12. Devlin,

    In order to be a game master you have to show an attention to detail. That skill would include reading comment number 12. 🙂

  13. I would like to become a World of Warcraft Gamemaster. If you would like to have me Blizzard, then please email me or send tell in the realm of sisters of elune on my character, Ethankinz (dont ask about the name…if i become a GM i will change my name). Thank you for posting this site =)

  14. i want to be a gm so bad i will help u a lot i know a lot about the game but i would really like to be a gm so if i can be a gm i would really apresheateit if i could be a gm.

  15. i absolutly love this game i cant stop playing it i help every1 that asks and i am into programing i want a future in gaming and i think this would be a awsome start so please exsept me

  16. i want to be a gm because i would make a great one and im a little bord being stuck at lvl 60 and just rading stormwind i hope to become one to do some more stuff and help my gild

  17. ok well im only 12 but i play it every day after school 3:00 to 9:00 o ‘clock and i have a level 65 that kicks level 70’s butt and i thought it whould be cool to help blizzard and all that so i’d apreciate it if you hired me

  18. Hello all

    My name is Cameron Skidmore and I would be happy to assist you if you need any GameMasters. I am a very experienced MMORPG gamer and during school I have carried a 4.0 G.P.A. My communitcation skills with other persons are fairly well and I love to pitch in a helping hand. My in-game name is Gimllii but if you would like to contact me please send an email to Trogdor1108@hotmail.com. Thanks Blizzard and I hope ypu find what your looking for! =)

  19. I THINK I SHUD BE A GM BECUASE I LOVE HELPING POEPLE WITH THERE PROBLEMS AND I HAVE ALOT OF EXPERIENCE WITH THE GAME I HAVE BEEN PLAYING 2 YEARS AND NOW KNOW PERRTY MUCH EVERYTHING THERE IS TO KNOW.ANOTHER REASON WHY I THINK I SHUD BE A GM IS BECAUSE I JUST LOVE THE GAME!EMIAL ME BACK THANK FOR YOUR TIME

  20. Hey Guys, Hey I’m Jian Zhang and i’m 14. I’m from Malaysia and i love World Of Warcraft, i spent most of my time playing wow after school. I wish to help others in the game like what i’ve been going in the game these few days and i hope i can do better

  21. I think i sould be a GM be cause i help my friends lvl up and help them do quest and i could help i lot of plople with there needs so and i always wanted to be a game master so my name on wow is awced and im a lvl 56 about to be 60 so please i could be of good help to many plople

  22. Hello I have been playing World of Warcraft for about 3 years now and would love to become a GM. I know everyone wants to become one but I think I would be a great choice because I play alot and I am always wiling to help anyone in my guild or any of my friends. So if u would like to pick me because I will not abuse the power and only go to level 70 because going any higher makes the game not fun because u cant die. Well i hope you make the right descision and pick me for becoming a Shadowmoon server

  23. Hello, i would love to become a GM,also i would like to know what is so special about them. Do they have more power then others? I would love to become a GM because i think i would have a lot more fun and would help others in need. I just absoulutly love to play World of Warcraft. I am a very big fan of Blizzard. My name is Dapryn on Bronzebeard server. Please e-mail me back

  24. Hi,

    I was wondering how old do you have to be to be a GM. Also, how long will a have to work because I go to School. E-Mail me back

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  26. Arrr, so ye be wantin’ t’ go to sea an’ ye don’t be wantin’ t’ end up in Davy Jones’ Locker. Then ye best be learnin’ t’ be talkin’ like a buccaneer! You had better be a really good player matey. Blizzard only will take swabbies who really know th’ game an’ be havin’ really good customer satisfaction. Ye be havin’ t’ sit thar all tide while swabbies talk trash t’ ye, an’ then help them ou’. ‘Tis tough!

  27. i don’t mind its tough or not i just want the other players to have fun Black Beard

  28. i know being a GameMaster need alot of responsibility and when others need help the GameMaster must take away his personal time and help the others in need

  29. for a 14 yearsold kid like me thats the most i know about responsibility…

  30. Im someone who plays the game of World of Warcraft often and was wondering how I could become a GM. I never relized that you have to work for Blizzard to become a GM…Is it possible to become a GM with out becoming an employee of Blazzard…

    Thanks

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