Become a Game Master at Blizzard!

Customer Service Representative

Blizzard Entertainment is looking for experienced customer service representatives to serve as Game Masters (GMs) for our recently released game, World of Warcraft.

GMs are customer service specialists that offer support to our customers within our World of Warcraft game. Their main role is to provide assistance and guidance to players through a chat (typing) client. GMs will serve as the direct link between Blizzard and its customers- a global audience, hungry for new adventures within the famed Warcraft Universe. Additionally, GMs will be responsible for in-game customer support, as well as email-based customer support. The ideal candidate is an experienced customer service representative who is very organized, with excellent communication and customer service skills. MMORPG experience is a plus!

These are hourly positions and most positions are full-time (40 hours per week) at our headquarters in Irvine, California. Shift hours and days may vary. The Game Master Department is open 24 hours per day, 7 days per week. Please note that applicants must be able to work additional (overtime) hours and weekends as needed. Sorry, but there are no internship-level positions open at this time.

Blizzard offers a fun, creative, and technically challenging environment with excellent compensation.


Excellent customer service, typing, spelling, and communication skills Must have a passion for games Previous experience as a GM for an existing MMORPG a big plus, but not required No follow-up calls or e-mails, please. At times we will have part time positions available during specific shifts, so please inquire if interested.

Relocation services or compensation will not be available for this position.

Please send a cover letter, resume, and salary history to or:

Blizzard Human Resources Attn: Jack Sterling Game Master P.O. Box 18979 Irvine, CA 92623

No calls please.

P.S. This is a repost of a blizzard ad. Geeks R Us has nothing to do with Blizzard, so your comments are going unheard. Besides, if you fail to understand this post, that you needed to send mail to Blizzard and not post here, you don’t qualify to be a Blizzard game master. However, I’ll keep approving comments just to see how many people don’t read.