I love automated help systems

I called Verizon to find out why my email system is suspended (I don’t use their email, am just curious why). I am having this discussion with the computer, and it goes like this:

Verizon Computer: “Aside from the email issue, can you browse the web?”

Me: “Yes”

Verizon Computer: “Ok, just so you know, if you decided to talk to a representative, it could take up to 10 minutes on hold, so let’s try and solve your issue first. ok, I have something I would like to try, how about holding for a representative?’


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